Policy last updated 25 May 2020
Realm Emboss Limited (“our company”) respects and cares about your privacy regarding any information we may collect while operating our website.
What type of information we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect your personal information?
Why do we collect such information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we store, use, share and disclose our website visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Those who engage in transactions with Realm Emboss Limited – by purchasing our services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, we collect such information only insofar as is necessary or appropriate to fulfil the purpose of your interaction with us. Realm Emboss Limited does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with you?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our Terms and Conditions, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Links To External Sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
Cookies and other tracking technologies
To enrich and perfect your online experience, our website uses "Cookies", similar technologies and services provided by others to display personalised content, appropriate advertising and store your preferences on your computer.
We may employ “Web beacons,” “tags,” and “pixels”. These are electronic files used to record information about how you browse our website, which enable us to measure effectiveness and performance of our services and make improvements. These electronic files work similar to cookies, but are embedded within our website and not stored on your computer.
We may employ Google AdWords and Facebook for remarketing.
You can set preferences for how Google advertises to you using the Google Ad Preferences page: , and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin. To learn more about online interest-based advertising and how to set advertising preferences for your Facebook ads visit: You can opt out of receiving ads from certain advertisers by using this link: , or for EU users.
More information on deleting or controlling cookies can be found on:
Please note any third party websites are not provided by Realm Emboss, hence we cannot ensure their accuracy, completeness or availability.
Do Not Track
Please note that we do not change our Service practices in response to a “Do Not Track” signal from your browser.
If you are a resident of the European Union, you have a right to: 1) Access to the personal data concerning you.
2) Rectification of inaccurate personal data concerning you.
3) Erasure of personal data concerning you.
4) Right to restriction of processing of your personal data by us.
5) Right to data portability.
6) Right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you.
If you wish to exercise any rights as listed above, please contact us through the contact information below. We my need to ask you to verify your identity before we can process your request. All such requests will be processed within a reasonable time, and without undue delay.
Please note your data may be transferred outside of European Union or outside your governmental jurisdiction, including to the United States and Canada.
You have a right to complaint in relation to how your Data is handled by us. To make such complaint please refer to your local Data Protection Authority.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
If Realm Emboss Limited, or substantially all of its assets, were acquired, or in the unlikely event that Realm Emboss Limited goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Realm Emboss Limited may continue to use your personal information as set forth in this policy.
Age of Consent
Our Service is not intended for use of anyone under the age of 18. We do not knowingly collect or process any information from anyone under the age of 18.
By post: Realm Emboss Limited, Flat 9, 62 Henderson Street, Edinburgh, EH6 6DL.